CAREERS AT LIFTOFF
We’re hiring!
Current Positions:
Digital Manager (Remote)
Digital Strategist (Remote)
Digital Associate (Remote)
Digital Manager (Remote)
Liftoff is seeking a talented Digital Manager to join our growing team. Liftoff Campaigns is a mission-driven digital and communications agency seeking skilled individuals with a passion for making a difference to join our team. Our clients are statewide and local Democratic political campaigns, PACs, advocates, non-profits, and changemaking companies.
Our ideal candidate has prior experiencing leading email and texting for high profile Democratic candidates and/or organizations. In a typical day, you’ll lead team meetings about your clients, work with the advertising team about upcoming creative, and jump in to get more text messages out the door because client’s performance going so well. We are looking for a track record of working collaboratively with colleagues, with strong attention to detail and the ability to prioritize time to meet deadlines for multiple projects. They will also demonstrate a willingness to jump in on email and SMS strategy execution at all levels - they’re not above any task, and are also willing to take on projects they haven’t faced before. We value individuals who are comfortable admitting what they don’t know, are excited to learn new skills, and who work hard to overcome obstacles.
Responsibilities include:
Achieving clients’ fundraising and engagement goals. Developing and implementing online fundraising strategies via email and SMS programs including calendaring, copywriting, loading, testing, segmentation, reporting, forecasting, and database maintenance
Overseeing multiple team members and managing the workflow and quality assurance process for email and SMS fundraising programs across multiple accounts. Providing feedback and offering mentorship to your team
Guiding client team on email and SMS optimizations and best practices
Managing and overseeing data segmentation to achieve maximum ROI
Overseeing the onboarding process for growing email and SMS lists
Providing top-quality customer service to clients, including regular reporting
Oversee email and SMS production including coding, testing, segmentation, and database maintenance. Manage database as it pertains to ROI and source codes.
Oversee the development of weekly meeting agendas, reports, recommendations, and insights. Oversee the design, execution and reporting on landing page, copy, and user experience tests
Oversee list growth in coordination with advertising team, including but not limited to list buys, rentals, and sends from allied organizations and entities
Advise clients on industry best practices and emerging strategies
Create fundraising projections for clients
Manage the formal copy-editing process. Manage client review process, including editing, redrafting, and quality-control review
Experience we look for:
Passion for good causes
Experience working at an agency; working with or at non-profits or political/issue campaigns
5-6 years of work experience with at least 1 campaign cycle of experience in a dedicated email fundraising role and 2 years of experience in a role managing people and projects
At least 2 years of experience working at a digital fundraising agency
Experience using NGP and/or Actionkit. Experience with Acoustic is a plus
Basic understanding of long-term lead performance tracking
Experience building and executing project plans to achieve fundraising and communications goals
Ability to juggle multiple projects in a deadline-driven environment
Excellent quantitative reasoning skills and ability to apply data to strategic decisions
Experience overseeing multiple email programs at once
An understanding of campaign communications strategy and strong political instincts
Ability to manage multiple projects in a client-facing capacity under pressure
Salary and Benefits:
The salary for this position is $75,000 - $90,000
We also offer a generous benefits package:
Unlimited paid time off for vacation, illness, and family
Federal holidays off (11-12 total days, Indigenous Peoples Day in off-cycle years)
Employer-paid health, dental, and vision insurance
Flexible work schedules and the option to work remotely anywhere within the United States and its territories with broadband internet
401k benefits with match after one year of employment
Closing Date of Position, How to Apply:
As soon as possible. The position will remain open until filled.
To apply, please submit a cover letter, resume, and 2 writing samples to jobs@liftoffcampaigns.com. Please put your name and “Digital Manager” in the subject line.
Digital Strategist (Remote)
Liftoff is seeking a talented Digital Strategist to join a new and growing team. Liftoff is an innovative digital fundraising and communications firm. Our clients are statewide and local political campaigns, advocates, non-profits, and changemakers working to advance Democratic priorities.
Our ideal candidate has a track record of working collaboratively with colleagues, with strong attention to detail and the ability to prioritize time to meet deadlines for multiple projects. We value individuals who are comfortable admitting what they don’t know, are excited to learn new skills, and who work hard to overcome obstacles.
Responsibilities include:
Account Ownership
Occasionally take full account ownership of assigned accounts with limited oversight from manager. This includes but is not limited to: drafting client agenda, leading internal and external calls, leading on projections and calendars, providing content feedback to team members.
Support manager as needed on other accounts.
Lead on email production and quality assurance process for assigned accounts
Lead on checklist and loading training across CRMs.
Draft and edit email and text copy.
Load emails and texts as needed.
Review email and text samples. Provide creative and strategic edits to associates on their loads.
Quality check emails and texts for copy for edits, mobile edits, links and sourcing conventions, and targeting.
Training and Leadership
Help train email and texting staff on quality assurance and best practices for segmentation, drafting, and loading across platforms.
Ensure that all areas where mistakes commonly happen, like missing punctuation, incorrect links/sourcing/names, or missed edits from managers, partners, or clients are incorporated.
Analyze overall program performance and recommend strategies to hit and exceed client goals; ensure topics going out for all clients are working, relevant and mission-oriented.
Ensure ActBlue landing pages and backend landing pages across company clients are optimized through A/B testing (copy, branding, innovative strategies).
Help associates and strategists capitalize on big news + rapid response moments.
Planning
Help lead planning meetings -- comes to planning meetings with knowledge of email and text performance, content ideas, and strategic recommendations that contribute hitting and exceeding client goals.
Ensure that we are prepared for future events (legislative anniversaries, debates, etc.)
Experience we look for:
Passion for good causes, whether candidates or other;
3-6 years of work experience with at least 1 campaign cycle of experience in a dedicated email fundraising role;
Client-facing project management experience;
Experience managing multiple clients or workstreams at once;
Familiarity with P2P and/or broadcast texting platforms;
Experience using one of the following email CRMs: NGP, EveryAction, ActionKit;
Experience working at an agency; working with or at non-profits or political/issue campaigns;
Basic understanding of long term lead performance tracking;
Experience building and executing project plans to achieve fundraising and communications goals;
Ability to juggle multiple projects in a deadline-driven environment;
Excellent quantitative reasoning skills and ability to apply data to strategic decisions.
Salary and Benefits:
The salary for this position is $60,000 - $70,000.
We also offer a generous benefits package:
Unlimited paid time off for vacation, illness, and family
Federal holidays off (11-12 total days, Indigenous Peoples Day in off-cycle years)
Employer-paid health, dental, and vision insurance
Flexible work schedules and the option to work remotely anywhere within the United States and its territories with broadband internet
401k benefits with match after one year of employment
Closing Date of Position, How to Apply:
As soon as possible. The position will remain open until filled.
To apply, please submit a cover letter, resume, and 2 writing sample to jobs@liftoffcampaigns.com. Please put your name and “Digital Associate” in the subject line.
Digital Associate (Remote)
Liftoff is seeking a talented Digital Associate to join a new and growing team. Liftoff is an innovative digital fundraising and communications firm. Our clients are statewide and local political campaigns, advocates, non-profits, and changemakers working to advance Democratic priorities.
Our ideal candidate has a track record of working collaboratively with colleagues, with strong attention to detail and the ability to prioritize time to meet deadlines for multiple projects. We value individuals who are comfortable admitting what they don’t know, are excited to learn new skills, and who work hard to overcome obstacles.
Responsibilities include:
Achieving clients’ fundraising and engagement goals;
Providing top-quality client service to clients, including regular reporting;
Developing and implementing online fundraising and communication strategies for clients email and SMS programs including calendaring, copywriting, loading, testing, segmentation, reporting, forecasting, and database maintenance;
Lead email and SMS production including coding, testing, segmentation, and database maintenance;
Build and manage weekly reports, produce recommendations, and provide insights;
Design, execute and report on landing page, copy, and user experience tests;
Manage all database work associated with list growth, including but not limited to list buys, rentals, and sends from allied organizations and entities;
Advise clients on industry best practices and emerging strategies;
Manage database as it pertains to ROI and source code reports;
Execute formal copy-editing process;
Manage client review process, including editing, redrafting, and quality-control review;
Experience we look for:
Passion for good causes, whether candidates or other;
2-4 years of work experience with at least 1 campaign cycle of experience in a dedicated email fundraising role;
Experience using one of the following email CRMs: NGP, EveryAction, Actionkit, Acoustic;
Familiarity with Peer-to-peer and/or broadcast texting programs;
Ability to capture unique client voices;
Ability to analyze performance data and use it to guide future content;
Quality assurance and checklisting experience in a fast-paced environment;
Experience working at an agency; working with or at non-profits or political/issue campaigns;
Experience building and executing project plans to achieve fundraising and communications goals;
Ability to juggle multiple projects in a deadline-driven environment;
Excellent quantitative reasoning skills and ability to apply data to strategic decisions.
Salary and Benefits:
The salary for this position is $48,000 - $58,000.
We also offer a generous benefits package:
Unlimited paid time off for vacation, illness, and family
Federal holidays off (11-12 total days, Indigenous Peoples Day in off-cycle years)
Employer-paid health, dental, and vision insurance
Flexible work schedules and the option to work remotely anywhere within the United States and its territories with broadband internet
401k benefits with match after one year of employment
Closing Date of Position, How to Apply:
As soon as possible. The position will remain open until filled.
To apply, please submit a cover letter, resume, and 2 writing sample to jobs@liftoffcampaigns.com. Please put your name and “Digital Associate” in the subject line.
Our Hiring Process:
We aim to be transparent and efficient in our hiring process. Each question you will be asked throughout our hiring process ties directly back to one of the skills and experiences listed above. In each interview, you will be asked to provide examples of these skills and experiences or how you would draw on your experience to handle a scenario commonly found at Liftoff. Our typical hiring process includes:
Phone Interview
Skills Assessment
Video Interview(s)
Reference Check
Depending on logistics and scheduling, our hiring process generally takes about 4-5 weeks from phone interview to a job offer. We let candidates know after each step in the process, once we’ve made a decision, whether they are moving forward to the next stage or not, so candidates know the status of their application.
Liftoff is an equal opportunity employer and all applicants will be considered. We work to center our values and those of our clients in all aspects of our work, so our culture, clientele, policies, and practices are reflective and affirming of people -- inclusive of their race, ethnicity, gender, sexual orientation, gender identity, religion, national origin, disability, veteran status, immigration status, citizenship status, and so much more. We strongly encourage folks from underrepresented backgrounds to apply.