Privacy Policy
This Privacy Policy describes the processing of Personal Information (as the term is under applicable privacy protection laws) that clients submit to us and we collect on behalf of our clients. This policy also covers Personal Information that Liftoff Campaigns collects directly or that otherwise becomes available to Liftoff Campaigns in connection with the use of our service by our clients and prospective clients and other users of our on- and off-line service platform.
This Privacy Policy also is incorporated to our Terms of Service and our other agreements between our clients and Liftoff Campaigns, which governs how Personal Information submitted by the clients, their service providers, and other third-parties. This Privacy Policy describes how Personal Information is processed by Liftoff Campaigns on behalf of our clients. Please read this Privacy Policy carefully to understand the practices that Liftoff Campaigns applies regarding processing of Personal Information.
Liftoff Campaigns has drafted this Privacy Policy in cooperation with its legal advisers in accordance with the requirements of applicable privacy laws in effect at the time of drafting this Privacy Policy. Liftoff Campaigns does its best to ensure that the processing of Personal Information is performed in accordance with the instructions of our clients, our clients rights to use Personal Information, and in compliance with applicable legal requirements.
Personal Information and Reason for Liftoff Campaigns Processes.
For the purpose of provisioning our Services, Liftoff Campaigns processes the Personal Information that the clients provide about their own clients or contacts, and who are the recipients or the ultimate beneficiaries of the Services. The Processing of personal information will depend on the decision of the clients on how they want to use the Services and generally include the name, phone telephone number, but may also include emails and physical addresses.
Liftoff Campaigns works closely with third parties (including, for example, business partners, sub-contractors in technical, payment, and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive Personal Information from them.
Liftoff Campaigns sends messages to the clients by electronic means (email, SMS or MMS) in order to provide them with information at direction of our client according to their use of the Services, their promotions and proposals, and developments (direct marketing). Liftoff Campaigns provides messaging services to the contact details provided by representatives of the clients, which are controlled by, and may be updated by or on behalf of the client from time to time. The clients are responsible to ensure that contact details provided by the client or by the client’s representatives are at all times accurate and up-to-date. The clients may opt-out or unsubscribe from the Services by replying or responding as prompted by the messaging platforms.
Legal Basis for Processing Personal Information
Liftoff Campaigns processes Personal Information in accordance with the laws of the location of Liftoff Campaigns and its affiliates, where the processing of Personal Information is conducted. Liftoff Campaigns processes Personal Information submitted to it by the clients based on the contracts with the clients for the purpose of using the Services and to the extent that this data is provided by the clients.
Clients confirm and are fully responsible for the processing of Personal Information that they submit to Liftoff Campaigns, and guarantee to Liftoff Campaigns explicitly that the clients have all the necessary consents and/or other legal grounds from data subjects for lawful processing of their Personal Information in accordance with this Policy.
When using Services for direct marketing, the clients are responsible for complying with all the legal requirements in connection with direct marketing and data subjects’ rights. Liftoff Campaigns is only providing the platform for sending messages, but the clients are solely responsible for the content of messages sent using the Services. The clients understand that there are different legal rules for direct marketing in different countries. When the Services are used for direct marketing, the clients must comply with all requirements for direct marketing of the country, where the receiver of the direct marketing message is residing.
Other Ways We Use and Share Information
Purposes for which we process Personal Information and the legal bases include the following purposes and related legal base
| Purpose | Description | Legal basis |
|---|---|---|
| Providing our websites services | We process your Personal Information to operate and administer our websites and to provide you with the content you access and request | Our legitimate interest in providing online content to our customers and prospective customers regarding our service offering and related information |
| Improving our websites |
We process your Personal Information to analyze overall trends and help us improve the user experience on our websites |
Our legitimate interest in providing a relevant and well-functioning website for the benefit of our website visitors |
| Promoting the security of our websites |
We process your Personal Information by tracking use of our websites and verifying and investigating activity | Our legitimate interest in promoting the safety and security of our websites and in protecting our rights and the rights of others |
| Displaying personalized advertisements and content |
We process your Personal Information to conduct industry research, advertise to you, provide personalized information about us on and off our websites and to provide other personalized content based upon your activities and interests |
Our legitimate interest in advertising our products and services or, where necessary, to the extent you have provided your prior consent |
| Registering visitors | We process your Personal Information, including registration information and associated non-disclosure information, for security reasons | Our legitimate interest in protecting our offices, staff, visitors and our confidential information against unauthorized access |
| Managing service inquiries and registrations |
We process your Personal Information to plan presentations and sending related communications to you |
Performance of a contract or where we receive your explicit consent |
| Ensuring the safety and security of our employees, events and premises | We process your Personal Information where necessary based on a credible threat to our employees, events or premises |
Our legitimate interest in protecting our employees, events and premises |
| Sending communications | We process your Personal Information to send you marketing information, product recommendations and other non-transactional communications (e.g., promotions, telemarketing calls, SMS or push notifications, information about our products, news or events) about us, our affiliates and partners | Our legitimate interest in conducting direct marketing or where you have provided your prior consent (where required) |
| Handling contact and user support requests | We process your Personal Information, if you request user support, or if you contact us by other means including but not limited to via phone | Necessary for the performance of a contract or our legitimate interest in fulfilling your requests and communicating with you |
| Providing our services | We process your Personal Information to perform our contract with you for the provision of our services and to satisfy our obligations under the applicable terms of use | Necessary for the performance of a contract or our legitimate interest to provide and administer our services |
| Developing and optimizing the performance of the services | We process your Personal Information to develop, optimize, and improve the performance of the services | Legitimate interest to develop services and ensure that the services are performing in line with customer expectations; if special categories of Personal Data are processed, where the Personal Data is manifestly made public by the data subject |
| Providing personalized interactions | We process your Personal Information to customize our interactions with you | Legitimate interest to offer the best-in class services to our customers |
| Managing our customer and user accounts | We process your Personal Information (including Usage Data) to manage customer and user accounts generally, such as billing, customer correspondence and customer relationship management | Necessary for the performance of a contract or our legitimate interest in the management of customer and user accounts |
| Managing usage and licensing compliance | We process your Personal Information (including Usage Data) to assess and manage usage and licensing compliance with the applicable terms of use of our services | Necessary for the performance of a contract or our legitimate interest in managing the provision of our services to customers |
| Preparing internal reports and business modeling | We process your Personal Information (including Usage Data) for internal reporting and business modeling purposes (e.g., forecasting, revenue, capacity planning, product strategy) | Our legitimate interest in the management of our business operations |
| Maintaining our security |
We process your Personal Information (including your Usage Data) for the purposes of maintaining our own security, including investigating, detecting and preventing suspicious activity, fraud and cybercrime that may our services | Our legitimate interest in promoting the safety and security of the Liftoff Campaigns generally and to protect our rights and the rights of others |
| Managing employment related matter for applicants and employees | We process your Personal Information (including your Usage Data) for the employment related purposes for our employees, such as benefits and training | Necessary for the performance of a contract with an employee or our legitimate interest in fairly addressing our obligations to employees |
| Undertaking financial reporting | We process your Personal Information (including your Usage Data) for the purposes of financial reporting | Our legitimate interest in meeting our obligations associated with the reporting of our finances |
| Managing billing and payments | If you have provided financial information to us, we process your Personal Information to verify that information and to invoice and collect payments to the extent that doing so is necessary to complete a transaction and perform our contract with you | Necessary for the performance of a contract |
| Complying with legal obligations |
We process your Personal Information (including Usage Data) when cooperating with public and government authorities, courts or regulators in accordance with our legal obligations under applicable laws to the extent this requires the processing or disclosure of Personal Information to protect our rights | Legal obligation or our legitimate interest in protecting against misuse or abuse of our websites or services, protecting personal property or safety, pursuing remedies available to us and limiting our damages, complying with judicial proceedings, court orders or legal processes, responding to lawful requests, or for auditing purposes |
Liftoff Campaigns has not sold consumers’ personal information in the twelve (12) months preceding the Effective Date of this Privacy Policy.
| Category of Personal Information | Category of Source from Which Data is Collected | Purpose of Collection | Category of Third Parties to Whom Data is Disclosed |
|---|---|---|---|
| Personal information collected by or on behalf of our clients | Our client and their contacts | To provide our services to our clients | Service Providers such as telecommunications services providers |
| Automatically collected information such as IP address, device type, browser type | Cookies and other tracking technologies including pixel tags and other types of web beacons | Conducting analytics and improving our website |
Liftoff Campaigns has not sold consumers’ personal information in the twelve (12) months preceding the Effective Date of this Privacy Policy.
Security of Information
We protect information we collect about you by maintaining physical, electronic, and procedural safeguards. All information is secure and may be accessed only by key staff members of Liftoff Campaigns. Liftoff Campaigns does not request sensitive information (such as credit card numbers and/or social security numbers). We take every precaution to protect your information both online and offline. Periodically, our employees are notified about the importance we place on privacy and security, and on what they can do to ensure that our clients’ information is protected. The servers on which we store data are kept in a secure environment. If you have any questions about security, please email us at: operations@liftoffcampaigns.com
Information on Children
Our site is not intended to solicit information of any kind from children under 18, and we have designed our sites to block our knowing acceptance of information from children under 18 whenever age-related information is requested.
Data Subject Access Rights
Our clients acknowledge their obligation under applicable federal and state law regarding data subject access rights, we assist clients with that obligation where we can respond to requests for exercising of data subject’s rights as required under applicable law, including:
right to access your Personal Information;
right to know about how we process your Personal Information;
right to rectify inaccurate Personal Information and, taking into account the purpose of processing the Personal Information, and ensure it is complete;
right to erase or delete your Personal Information;
right to restrict our processing of your Personal Information;
right to transfer your Personal Information to another controller, to the extent possible;
right to object to any processing of your sensitive Personal Information, as the term “sensitive” is defined under relevant state law;
right to opt out of certain disclosures of your Personal Information to third parties;
right to know what categories of Personal Information are shared for delivering services and the categories of recipients of such Personal Information;
right to opt out of the sharing of your Personal Information for delivering services;
right to, if you’re under the age of 18, or such other applicable age of consent for privacy purposes in relevant individual jurisdictions, opt in to certain disclosures of your Personal Information to third parties;
right to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects of automated decision making);
Withdraw your consent at any time (to the extent we base processing on consent), without affecting the lawfulness of the processing based on such consent before its withdrawal; and
Not be discriminated against for exercising your rights as described above.
Transfer of Personal Information to or from Third Parties
In the course of providing the Services, Liftoff Campaigns uses different third-party service providers, to whom it may also transfer to or collection Personal Information from (herein: Third Parties). By virtue of this clause, the clients are duly informed and expressly authorize, totally or partially, to use the corresponding Third-Party service providers and provide Personal Information to them, as it may be required.
Liftoff Campaigns shall inform the clients of any intended changes concerning the addition or replacement of Third-Party processors and give the clients the opportunity to object to such changes. Liftoff Campaigns has the right to stop providing Services to the clients, who object to the change concerning the addition or replacement of processors.
Liftoff Campaigns has entered into individual service provision contracts with some of the service providers. With others, the relationships are based on the general terms of service of these service providers. Prior to entering into relationships with third-party service providers, Liftoff Campaigns makes its best efforts to guarantee that the terms of processing of Personal Information of its partners are in accordance with the principles of this Privacy Policy and applicable laws. For this purpose, Liftoff Campaigns shall carefully review the terms of processing of Personal Information by its partners. Furthermore, Liftoff Campaigns carefully screens the ongoing relationships with Third-Party service providers and in case of their non-compliance shall immediately remediate the non-compliance or terminate the relationship.
Data Retention Periods
We will retain your information for as long as a client’s account is active or as needed to provide services to our clients. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at: operations@liftoffcampaigns.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Updates to this Privacy Policy
We may review and amend this Privacy Policy from time to time. Therefore, Liftoff Campaigns advises to periodically review the Privacy Policy in the case of any changes to it. Continued use of our services means you consent our continued processing to any such changes. If the client or other users do not agree with any or all terms of this Privacy Policy or any possible changes to it, then they should immediately cease using our Services.
Promotional Communications
You may opt out of receiving updates and newsletters by email by following the instructions in those emails, and you may opt out of receiving SMS alerts by texting STOP at any time. If you opt out, we may still send you other types of emails, such as those about your use of the Site or any donations or transactions.
Consent to Use of Data and Mobile Communication; SMS Program Terms
You consent to our communicating with you about the Site and Liftoff Campaigns by SMS, text message, email or other electronic means. Your carrier’s normal messaging, data and other rates and fees will apply to these communications.
If you subscribe to any text programs that Liftoff Campaigns makes available, the following terms apply:
By subscribing to Liftoff Campaigns updates or alerts, you consent to receive periodic updates or alerts by automatic text message. Text STOP to stop. For Help, text HELP or contact us at hello@liftoffcampaigns.com. Message and data rates may apply. See our privacy policy above. Neither Liftoff Campaigns nor the participating carriers guarantee that messages will be delivered. Liftoff Campaigns may discontinue the program at any time without notice.
Consent to Privacy Policy
By using the Website, you signify your agreement to the terms of this Privacy Policy. We may amend this Privacy Policy at any time. If we make a material change to the way in which we collect, use, and/or share your personal information, we will post a notice on the Website and / or send an email to users who have provided an email address. We will assume that you have given your permission for your information to be used under the terms of the Privacy Policy, as modified, if you do not respond to our email within thirty days or continue to use the Website thirty days after a notice is posted. Please note that you should always update your personal information to provide us with a current email address.
Questions About This Privacy Policy
If you have any questions about this Privacy Policy or the privacy practices of this Website, please contact us by email at: operations@liftoffcampaigns.com.